Nadia Zammit
Expired / short date · Is-Siġġiewi, Triq It-Tabib Nikol Zammit · Sun 14 Jun 16:54Handled by Customer Care 3 · first response 1m
Nadia Zammit
Hello, the ham I bought yesterday expires today, that's too short.
Nadia Zammit · 16:54
Thanks for flagging! Could you tell me which store and send a photo of the date label?
Customer Care 3 · 16:55
Here's the label with the date.
Nadia Zammit · 17:02
We've asked the store to check the shelf and remove any other expired items. Depending on the product we can exchange it in store.
Customer Care 3 · 17:13
Thanks, appreciate the quick reply.
Nadia Zammit · 17:24
You're welcome! I'll keep this thread updated.
Customer Care 3 · 17:42
Okay, I'll wait to hear back.
Nadia Zammit · 18:07
Customer
9 contactsDemo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.
Case log
Auto-filled from chatExpired item found on shelf; store asked to sweep the display.
Resolve to clear it from the queue, or archive to file it away without crowding the inbox.
Internal notes
none yetInternal — the team sees this, the customer never does.