Julia Muscat
Cleanliness / store condition · Birkirkara, Triq L-Isqof Labini · Sat 6 Jun 15:20Handled by Customer Care 6 · first response 43m
Julia Muscat
Hello, there was a spill in aisle 3 for over an hour today.
Julia Muscat · 15:20
Thanks for letting us know — which store and roughly what time?
Customer Care 6 · 16:03
Around 15:00, near the fridges.
Julia Muscat · 16:12
The store manager has been informed and the area was cleaned. Thanks for flagging it.
Customer Care 6 · 16:22
Thanks, appreciate the quick reply.
Julia Muscat · 16:31
You're welcome! I'll keep this thread updated.
Customer Care 6 · 16:56
Okay, I'll wait to hear back.
Julia Muscat · 17:22
Just confirming this is being handled — thanks for your patience.
Customer Care 6 · 17:26
Customer
7 contactsDemo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.
Case log
Auto-filled from chatStore cleanliness report; manager actioned same day.
Resolve to clear it from the queue, or archive to file it away without crowding the inbox.
Internal notes
none yetInternal — the team sees this, the customer never does.