Neil Debono
Expired / short date · San Pawl il-Baħar, Triq Parti G.Calleja (Efesu) · Sat 23 May 12:10Handled by Customer Care 2 · first response 6m
Neil Debono
Hi, I found yoghurts on the shelf that expired last week.
Neil Debono · 12:10
Thanks for flagging! Could you tell me which store and send a photo of the date label?
Customer Care 2 · 12:16
It was the fridge aisle, photo attached.
Neil Debono · 12:25
We've asked the store to check the shelf and remove any other expired items. Depending on the product we can exchange it in store.
Customer Care 2 · 12:30
Thanks, appreciate the quick reply.
Neil Debono · 12:57
Customer
7 contactsDemo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.
Case log
Auto-filled from chatExpired item found on shelf; store asked to sweep the display.
Resolve to clear it from the queue, or archive to file it away without crowding the inbox.
Internal notes
none yetInternal — the team sees this, the customer never does.