Elaine Cassar
Cleanliness / store condition · Iż-Żurrieq, Triq Santa Katerina · Mon 27 Apr 09:05Handled by Customer Care 5 · first response 15m
Elaine Cassar
Hello, there was a spill in aisle 3 for over an hour today.
Elaine Cassar · 09:05
Thanks for letting us know — which store and roughly what time?
Customer Care 5 · 09:20
Around 15:00, near the fridges.
Elaine Cassar · 09:29
The store manager has been informed and the area was cleaned. Thanks for flagging it.
Customer Care 5 · 09:36
Thanks, appreciate the quick reply.
Elaine Cassar · 09:40
You're welcome! I'll keep this thread updated.
Customer Care 5 · 10:06
Okay, I'll wait to hear back.
Elaine Cassar · 10:22
Just confirming this is being handled — thanks for your patience.
Customer Care 5 · 10:26
Customer
6 contactsDemo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.
Case log
Auto-filled from chatStore cleanliness report; manager actioned same day.
Resolve to clear it from the queue, or archive to file it away without crowding the inbox.
Internal notes
none yetInternal — the team sees this, the customer never does.