Claire Borg
Cleanliness / store condition · Birkirkara, Triq Il-Ferrovija L-Qadima · Tue 28 Apr 07:09Handled by Customer Care 2 · first response 13m
Claire Borg
Hi, the fish section smelled really bad this afternoon.
Claire Borg · 07:09
Thanks for letting us know — which store and roughly what time?
Customer Care 2 · 07:22
Around 15:00, near the fridges.
Claire Borg · 07:26
The store manager has been informed and the area was cleaned. Thanks for flagging it.
Customer Care 2 · 07:39
Thanks, appreciate the quick reply.
Claire Borg · 07:57
You're welcome! I'll keep this thread updated.
Customer Care 2 · 08:23
Okay, I'll wait to hear back.
Claire Borg · 08:35
Just confirming this is being handled — thanks for your patience.
Customer Care 2 · 08:50
Any news on this?
Claire Borg · 09:03
Customer
6 contactsDemo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.
Case log
Auto-filled from chatStore cleanliness report; manager actioned same day.
Resolve to clear it from the queue, or archive to file it away without crowding the inbox.
Internal notes
none yetInternal — the team sees this, the customer never does.