Customer Service Hub

Handled by Customer Care 7 · first response 8m

Website chat·

Chris Spiteri

Thu 11 Jun · started 21:42

Hello, do you deliver to Mellieħa?

Chris Spiteri · 21:42

Happy to help!

Customer Care 7 · 21:50

Great, thanks for checking.

Chris Spiteri · 22:00

I've checked with the team and sent you the details.

Customer Care 7 · 22:09

Customer

7 contacts
Chris Spiteri
First seen 9 Apr · WhatsApp, Website chat, Instagram
Contacts
7
Refunds
2 · €19.80
Rewards
—

Demo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.

Case log

Auto-filled from chat
ChannelWebsite chatauto
CustomerChris Spiteriauto
Date / time11 Jun · 21:42auto
AgentCustomer Care 7auto
Issue typeGeneral enquiryauto
StoreIs-Swieqi, Triq Is-Sidraauto
Order refES-37366auto
Suggested summaryauto

General enquiry answered in chat.

Ticket statusResolved

Resolve to clear it from the queue, or archive to file it away without crowding the inbox.

Internal notes

none yet

Internal — the team sees this, the customer never does.