Handled by Customer Care 4 · first response 30m
Claire Muscat
Hello, do you deliver to Mellieħa?
Claire Muscat · 18:08
Happy to help!
Customer Care 4 · 18:38
Great, thanks for checking.
Claire Muscat · 18:46
Here's the info you asked for — anything else, just message us.
Customer Care 4 · 18:55
Thanks, appreciate the quick reply.
Claire Muscat · 19:23
You're welcome! I'll keep this thread updated.
Customer Care 4 · 19:39
Okay, I'll wait to hear back.
Claire Muscat · 19:56
Just confirming this is being handled — thanks for your patience.
Customer Care 4 · 20:11
Any news on this?
Claire Muscat · 20:16
Quick update — the team came back to us and it's progressing.
Customer Care 4 · 20:31
Customer
2 contactsDemo identity — history is joined on the customer’s name. Live profiles (verified contact, loyalty, full refund log) arrive with the Sinch content API.
Case log
Auto-filled from chatWebsite question resolved with E-Shop support.
Resolve to clear it from the queue, or archive to file it away without crowding the inbox.
Internal notes
none yetInternal — the team sees this, the customer never does.